Our Policies

Please read these Terms of Service carefully before using www.storypix.tv, www.storypix.org and/or the www.storypix.app mobile player.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users (licensed or not and others who access or use the Storypix service.)

 Terms Of Use

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

01.The Service:

We agree to provide you with the Storypix Service. The service includes all the Storypix products, features, applications, services, technologies, and software that we provide to advance Storypix mission: to promote and celebrate the simplicity of creativity in the digital age, and the ability to communicate with one another more easily, as well as more diversely.

The Service is built upon the community values that we hold high:

  • We strive to offer personalised opportunities to create, connect, communicate, discover and share.

  • At the essence of our mission is our audience’ creativity of which we are conscious they are coming in various shapes and sizes. That is why we’d like to provide a broad spectrum of creatives with opportunities to share their unique voices.

  • We feel life shouldn’t be about perfecting your image online, but about connecting with others. So we have built an app that encourages unfiltered, free moving images and conversation audio, which we believe will make it easier to relate to one another.

  • Part of our service is grouping creative works into channels to bring variety in voices. This will organise the creative work of our users into smaller groups and smaller communities, using a common theme and enabling them to better interact, share and learn with one another.

  • Storypix wants to grow slow, as an inclusive, diverse and above all respectful and inspiring environment and to get to know each other better than we did.

As a company we:

  • Provide a platform and digital tools to our community members who can create stories around their personal interests.

  • Continuously strive to improve the service that caters the needs of our growing Storypix community.

Storypix  is a reflection of our diverse community in terms of cultures, ages, and beliefs. We’ve spent a lot of time thinking about the different points of view, values and concepts that create a safe, sustainable and open environment for everyone. Please respect the community. For more on this also check our Content Guidelines and Privacy Policy.


  • If you engage with us then you must agree with our policies (Terms of Use, Content Guidelines, Privacy Policy), then you are granted access to view and to share these stories or channels on our or your social platforms.

  • Individuals, media houses, institutions, schools, and companies that have a partner license, have an appointed community manager that is responsible for the content on the channel. Any form of feedback can be addressed to the community manager who can curate the channel.

  • Content uploaded onto the platform will be assigned to Storypix copyright. Users and licensed owners can at any time decide to delete stories entirely, Storypix will not keep them stored. Stories that are on the Storypix platform are part of the community and can be freely shared and promoted.

  • Some parts of the Service are billed on a subscription or licence basis. You will be billed in advance on a recurring basis. A licence lasts for a year, and billing occurs on a monthly basis or bi-monthly depending on the product. If you fail to pay the bills on time you grant us the right to suspend your account (being a subscription or a licence and to hold your content until a common agreement has been found by both parties).

Any amendment or waiver to our agreement must be in writing and signed by us. If we fail to enforce any aspect of this agreement, it will not be a waiver. We reserve all rights not expressly granted to you.

The agreement between you and Storypix does not give rights to any third parties. You cannot transfer your rights/ obligations to any other party without our prior agreement. We can assign our rights and obligation to other parties holding licences. This could happen in the event of a change of ownership rights.

Storypix has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. Our Service may contain links to third-party websites or services that are not owned nor controlled by Storypix. . Provided we have acted with reasonable skill and care, we do not accept responsibility for: losses not caused by breach of these Terms or otherwise by our acts; losses which are not reasonably foreseeable by you and us at the time of agreement to these Terms.

You further acknowledge and agree that Storypix shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with use of or reliance on any of our products, goods or services available on or through any such websites or services.

We will use reasonable skill and care in providing Storypix services to you, and in keeping a safe, secure, and error-free environment, but we cannot guarantee that our service will always function without disruptions, delays, or imperfections at all time. Any offensive, inappropriate, obscene, unlawful, or otherwise objectionable content posted by others that you may encounter on our Service would subsequently have gone beyond our reasonable control.

The above does not exclude or limit Storypix liability for death, personal injuries caused by our negligence. It also does not exclude or limit our liability for any other things on which the Dutch law does not permit us to do so.

Storypix staff always appreciate feedback or other suggestions, but we may use them without any restrictions or obligation to compensate you or your company for them, and are under no obligation to keep them confidential.


03. The engagement

In return for our commitment to provide the Service, we require you to make the below commitments to us. We want our Service to be as open and inclusive as possible, but we also want it to be safe, secure, and in accordance with the Dutch law. So, we need you to commit to a few restrictions in order to be part of the Storypix Community.

  • You must be at least 16 years old.

  • We must not have previously disabled your account for violation of law or any of our policies.

  • You can't do anything unlawful, misleading, or fraudulent, or for an illegal or unauthorised purpose.

  • You can't violate (or help or encourage others to violate) these Terms or our policies. We encourage our users to report misconduct or content of this sort to the Storypix staff.

  • You can't do anything to interfere with or impair the intended operation of the Service. You can't attempt to create accounts, or access, or collect information in unauthorised ways.This includes: creating an account or collecting information in an automated way.

  • You can't post private or confidential information or do anything that violates someone else's rights, including intellectual property.

  • You can’t ask us to delete content that you have previously shared with other accounts through different mediums that have not themselves deleted it.

  • You can only use our intellectual property and trademarks or similar marks with our prior written permission.

  • You must obtain written permission from us to modify, create derivative works, decompile, or otherwise attempt to extract source code from us.

  • You grant us a license to use the content you posted through our platform/service.

  • We claim ownership of your content that you post on or through the Services. When you share, post, or upload content that is covered by intellectual property rights (like photos or videos) on or in connection with our Service, you hereby grant to us a non-exclusive worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content.
    You can end this license anytime by deleting your content or account.

    04. If we disagree

    If the owner of the Storypix licence resides in a member State of the European Union, the laws of that state member State will apply to any claim, cause of action, or dispute/ disagreement you have with Storypix arising out of these Terms, and you may resolve your claim in a court of that Member State that holds jurisdiction over the claim. In all other cases, you agree that the claim must be resolved in a competent court in the Netherlands and that Dutch law will govern these terms and any claims, without regards to conflict of law provisions.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Then, if you continue to use the Services, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.

If you have any questions about these Terms, please contact us.



Content Guidelines

We created the Community Guidelines so you can help us foster and protect a supportive community. By using Storypix, you agree to these Content Guidelines as well as our Terms and Conditions. We’re committed to these guidelines and we hope you are too. Overstepping or neglecting these boundaries/limitations may result in deleted contents, disabled or suspended accounts or other restrictions, which we hope to avoid as we believe in the value of free speech.

We believe that everyone should have the power to create and share their ideas and information easily, without barriers. This comes with a great deal of freedom but also limitations that act as a protectors of the experience and safety of people who use Storypix. There are some no-go’s on the kind of content and behaviour that we accept for publication through our platform/player . These are some common-sense limitations that are enumerated in the Storypix Rules below. They will help you stay out of trouble. Please take these rules seriously and take them to heart. Don't try to look for loopholes, this will subsequently damage our communities.


At Storypix, we condemn any predatory behaviour, stalking, threats, harassment, intimidation, invading privacy, revealing other people's personal information, and inciting others to commit violent acts or to violate our Terms & Conditions. Any users caught doing one of the above may be permanently banned or at least suspended as a Storypix users; this whether he solely uses a viewer account, a paid subscription or global licence.

Harmful or Dangerous Content

Within the Storypix platform and player, we do not support neither accept the content or comments sparking violence and encouraging  others to get hurt. Content pushing towards such harmful and dangerous practices narratives will be removed to the discretion of their severity degree.


Storypix only support content that you made yourself, or on which you own the right to use  and publish it. This means don’t upload files for your Storypix that you did not create. Or you could post content that is not yours as long as someone else has given to you his permission.


Storypix does not support any account posting information without given consent. If you find that some of your personal informations have been disclosed and posted on our platform, you can request the Storypix staff to remove this unfortunate content on the basis of our Terms & Conditions as well as these Content Guidelines.

Our service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (namely "Content"). You are responsible for all the content you upload to our app.

Content Removal & Disabling or Terminating Subscription or Licence:

We can remove any content or information you share on the Service if we believe that it violates these Terms of Use & Content Guidelines, our policies at large, or Dutch law.  We can refuse to provide or stop providing all or part of the Service to you (including terminating or disabling your account) immediately if you: seriously and/or repeatedly violate these Terms of Use, our policies, if you repeatedly infringe other people's intellectual property rights, or where we are required to do so by law. If we take action to remove your content for violating our Community Guidelines, or disable or terminate your account, we will notify you where/ when appropriate


Content you delete may persist for a limited period of time in backup copies and will still be visible where others have shared it in or outside Storypix. This paragraph, and the section called “if We Disagree," will still apply even after your account is terminated or deleted.

If you have any questions about these Terms, please contact us.


Privacy Policy


Providing our Service at all times to our audiences requires storing and using our users’ information and data as long as it’s uploaded onto our platform. For the stories produced, the data will be owned by Stroypix and the licensed user. Thus, by agreeing to these policies, you are giving Storypix a licence to use it as well. In other words, you are granting us with a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content. In particular cases (to the Storypix staff discretion) content can be requested to be extracted from our player. In this event we can reserve the right to accept or refuse such request based on the validity of the reason.


At the essence data serves the improvement of Storypix quality of services while constantly attempting to update and securing these very services for you, your company or institution. Under this Privacy Policy, we, as Storypix, are the data controller allowing us to process (i.e., collect, use, store, transmit or otherwise handle or process, collectively defined hereinafter as the “Processing” or “Processing Operations”) your personal data. This Privacy Policy does not replace, and is subject to our applicable contractual terms and conditions.


This Privacy Policy is applicable to you when you visit our website/platform and/or when you contact us via our website/email address. This Privacy Policy is also applicable to you when you have been assigned an account to use the platform and/or when you read or view a story that is created via Storypix platforms.


If you are a website user we would collect:

  • Personal information you generate for us when you visit our website, when you contact us or when you view one of our stories.

  • Cookie information, e.g., cookies and similar technologies on websites and in emails.

If you are a licensed user, a customer, partner, or have expressed interest in our tool, we would collect:

  • Personal information you willingly provided us when creating the license and information on your company/institution, or; one that your employer willingly provided Storypix with during the course of their/your interaction/relation with us.

  • Personal information you generate for us when you visit our website, when you contact us or, when you view one of our stories

  • Cookie information, e.g., cookies and similar technologies on websites and in emails


We use data for the purpose of improving the quality of the services offered by Storypix and aim to delivering it to you in the best way possible. In other words we collect and process usage data as long as it is necessary for general use or the performance of a partner program to which you or a related party and/or a related person is involved, which includes the following Processing Operations (which may also be based upon other lawful bases):

  • Maintaining the administration of the Partner Programs

  • Collecting the fees and payment information for an licenses

  • Improving our services towards you to better serve our mission

  • Maintaining contact, handling enquiries, complaints and disputes

  • Compliance with applicable laws and regulations active in the European Union and the Netherlands

We will not attempt to further process your personal data for other purposes not mentioned in this Privacy Policy.


We will not retain your personal or corporate information longer than necessary for the purposes for which we have obtained your personal or professional data. However, if we are required to retain your personal data to live up with a statutory obligation, this should be agreed to our discretion. In addition, we may retain personal data that are necessary for the purposes of legal proceedings, complaints and disputes for as long as this is necessary in order to protect our interests.


  • Storypix staff

  • Third parties service provider or acting as data processor or host on our behalf (cloud service provide, supplier of software solutions-freelancers, etc.)

When coming to dealing with these third parties, Storypix engages itself to always include a part of the contract to our third party regarding your/ our customers and audiences data protection, in order to protect your precious personal information in the unfortunate event of a data breach not happening on our sides but on the side of our third parties/ partners


Our third party service providers such as host platforms, may be located in countries outside the E.E.A., which may result in an adequate level of protection for your personal data. In order to protect your personal information and, to live up with our statutory obligations we shall enter into a data transfer agreement on the basis of the Standard Contractual Clauses as approved by the European Commission prior to engaging service providers outside the EEA.


We process your personal data and information with the greatest possible care and attention. This means we will adopt appropriate technical and organisational measures to ensure that all the information is correct, current and complete and to prevent it from being accessed or breached by unauthorised persons/entities inside and outside the Storypix organisation and platforms. We protect our systems and applications according to the applicable standards for information security.


You may at any time, with reasonable interval and reason (to our discretion), exercise your right of access to your personal data. You may also request us to rectify or erase any inaccurate information or have us limit the processing of your or your company’s personal data for given valued reason by Storypix staff. If your personal data is being processed based on your consent, you may withdraw your consent at any time. In order to exercise this right and the rights as mentioned above please contact us at our information address.


Storypix uses cookies when offering its services from its websites. A cookie is a small file that is saved on your device when viewing a website. With the help of cookies user preferences may be saved for later use browsing habits can be tracked for statistical purposes. It is important to keep in mind that we owe a lot of improvements in a website’s user experience and performances to the implementation and usage of cookies.


If you have complaints about how we handle your personal data, you can contact us. We are happy to help you find a solution. If that does not work, you can always lodge a complaint to the Dutch supervisory authority (‘Autoriteit Persoonsgegevens’)


We take your privacy very seriously and try to protect it the best way we can. If you have any questions concerning the methodology in which we process or use your personal data, or you wish to invoke your rights, please drop us a line or contact us in any other way. This Privacy Statement may change at any time. You will always find our up-to-date Privacy Statement on our website.

This Privacy Statement was most recently amended on December 17th, 2018.